Privacy Policy
A legal disclaimer
Privacy Policy
At Clifford Cottage, we are committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This policy outlines how we collect, use, and protect the data you provide to us.
1. Information We Collect
When you book a stay or make an inquiry through our website, we may collect the following information:
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Contact Details: Your name, email address, phone number, and home address.
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Booking Details: Dates of your stay, number of guests, and any special requirements or preferences you share with us.
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Payment Information: Processed securely through our third-party payment providers (we do not store your full credit card details on our own servers).
2. How We Use Your Information
We use your data to provide a high-quality service, specifically to:
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Process and confirm your holiday bookings.
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Communicate with you regarding your stay (e.g., sending arrival instructions or check-in details).
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Respond to any questions or requests you send via our contact forms.
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Comply with legal and tax obligations related to running a holiday rental.
3. Data Sharing and Security
We value your trust and never sell your personal information to third parties. We only share data when necessary to run our business, such as:
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Booking Systems: To manage your reservation.
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Payment Processors: To securely handle transactions.
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Legal Requirements: If required by law or to protect our rights and property.
We implement standard security measures to protect your data from unauthorized access, alteration, or disclosure.
4. Your Rights
Under data protection laws, you have the right to:
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Request a copy of the personal data we hold about you.
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Ask us to correct any inaccuracies in your information.
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Request that we delete your personal data (subject to legal record-keeping requirements).
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Withdraw your consent for marketing communications at any time.
5. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us directly via the details provided on our [Contact Page].